GoRun: Running Made Accessible for Beginners

UX Research and Design

Autumn 2024

Name

Role


UX Researcher and Designer

Timeline


October 2024 (3 Weeks)

Skills


Research

Interaction Design

Prototyping

Role


UX Researcher and Designer

Timeline


October 2024 (3 Weeks)

Skills


Research

Interaction Design

Prototyping

Role


UX Researcher and Designer

Timeline


October 2024 (3 Weeks)

Skills


Research

Interaction Design

Prototyping

Context

Starting a running routine can be overwhelming, especially for beginners unsure of where to start, how to progress, or what habits to adopt.

Our goal was to create an app that would guide first-time runners with a structured, motivating, and user-friendly experience.

Challenge


How might we help beginners adopt a running routine that aligns with their fitness goals while keeping them engaged and motivated?



The high-level goals that defined my design:
1. Make starting easy and approachable.
2. Provide guidance and motivation throughout the user’s journey.
3. Ensure that users feel supported, not overwhelmed, by their progress.


How might we help beginners adopt a running routine that aligns with their fitness goals while keeping them engaged and motivated?



The high-level goals that defined my design:
1. Make starting easy and approachable.
2. Provide guidance and motivation throughout the user’s journey.
3. Ensure that users feel supported, not overwhelmed, by their progress.


How might we help beginners adopt a running routine that aligns with their fitness goals while keeping them engaged and motivated?



The high-level goals that defined my design:
1. Make starting easy and approachable.
2. Provide guidance and motivation throughout the user’s journey.
3. Ensure that users feel supported, not overwhelmed, by their progress.

The Solution:

Simplifying the Journey to Better Fitness with GoRun



GoRun is a mobile app designed to help beginners develop a consistent running habit. The app offers personalised plans, instructional guidance, and motivational tools to keep users on track towards their fitness goals.

Screen of Homepage
Screen of Homepage
Screen of Homepage

Research

Personalised Experience

Each user receives a custom running plan tailored to their fitness level and progress. By adjusting based on user feedback, GoRun ensures that each runner advances at their own pace.

Screen asking user 'What is your Running Goal?
Screen asking user 'What is your Running Goal?

Organising the notes, quotes, and data from my research through affinity mapping.

Key Findings

Screen of Alex's Running Plan
Screen of Alex's Running Plan

Structured Guidance

We learned that users often abandon fitness apps due to a lack of clear direction. GoRun offers structured running plans, providing users with the guidance they need to build fitness routines seamlessly into their everyday lives.

Rewarding Progress

To maintain motivation, users are rewarded with badges and progress stats. These small wins encourage them to stay committed and track their growth.

Screen for Post-Run with User Stats
Screen for Post-Run with User Stats

Research

Key Findings

Understanding the Struggles of Starting a Running Routine


To better understand the challenges faced by beginner runners, we conducted 5 interviews and distributed surveys that received 17 responses to individuals who had recently started or were considering starting a running routine.

Affinity Map showing sticky notes categorised into key groups
Affinity Map showing sticky notes categorised into key groups
Affinity Map showing sticky notes categorised into key groups

Organising the notes, quotes, and data from my research through affinity mapping.

Organising the notes, quotes, and data from my research through affinity mapping.

Key Findings

Photo of key findings. These include users feeling overwhelmed by information, need for clear instructions, users wanting to see progress clearly, learning about running techniques, and user's preference of running alone and outdoors.
Photo of key findings. These include users feeling overwhelmed by information, need for clear instructions, users wanting to see progress clearly, learning about running techniques, and user's preference of running alone and outdoors.
Photo of key findings. These include users feeling overwhelmed by information, need for clear instructions, users wanting to see progress clearly, learning about running techniques, and user's preference of running alone and outdoors.

From this, I concluded...

Beginner runners struggle to establish a consistent running routine are unsure where to start because currently, the lack of an easy-to-follow plan and progress is causing them to feel overwhelmed and lose motivation.

This begged the questions of: 

  • How might we help users realistically build a consistent running routine that fits their busy schedule?

  • How might we empower users with actionable learning content?


    ...leading me to the high-level objectives that guided our design of GoRun

Prioritisation Matrix showing ideas for solving beginner runners' problem. Ideas in the optimal area section include: workout plan with gradual progress, gamified rewards, route suggestion, warm up stretches guide, activity stats, and personalised learning
Prioritisation Matrix showing ideas for solving beginner runners' problem. Ideas in the optimal area section include: workout plan with gradual progress, gamified rewards, route suggestion, warm up stretches guide, activity stats, and personalised learning
Prioritisation Matrix showing ideas for solving beginner runners' problem. Ideas in the optimal area section include: workout plan with gradual progress, gamified rewards, route suggestion, warm up stretches guide, activity stats, and personalised learning

Design

With the research in mind, we focused on creating a design that would support beginner runners.

In this scenario, the user has been running for a few weeks, and want to step up their training towards running a 5k:


Name

Mid-Fidelity Testing

Our early prototypes focused on simplicity and ease of use. We mapped the user journey, showing how a beginner runner would set goals, build a running plan, and track their progress.


Testing revealed several areas for improvement:

Build a Running Plan Section

  • Users felt restricted in choosing answers, wanting the option to select multiple choices or skip questions.

  • Certain questions lacked guidance, leaving users unsure of how to proceed.

Screens from Build a Plan Running Section
Screens from Build a Plan Running Section
Screens from Build a Plan Running Section
Screens from Running Section
Screens from Running Section
Screens from Running Section

Running Session Section

  • Users relied solely on videos or audio to follow warm-ups. Including text labels would allow them to quickly reference instructions.

  • The cool-down section was a static image instead of being included in the route, even though it’s an part of the running process.

After Run Section:

  • A user noted that their progress stats should be more prominent.

  • The user's activity could be represented with less text, with the aid of visualisation tools.

Screens from Build a Plan Running Section
Screens from Build a Plan Running Section
Screens from Build a Plan Running Section

Creating the Brand

In creating the brand and components, we wanted to convey an image that was active, fun, and energetic.

Creating the Brand

Creating the Brand

Name
Name

Hi-fi Screens

Account Screen and Building a Personalised Plan

Name

Running Plan

Name

Running Session Screens

Name

Activity and Learning Content

Name

The Interactive Prototype

Are you ready to run?


Conclusion

Next steps

Given more time, I’d like to explore:

  • How community features, such as social running groups, can encourage users to stay motivated.

  • The potential for integrating personalised coaching tips to improve the user’s form and running efficiency.

  • How audio plays a part in the app, especially during running sessions.

Personal Takeaways

Throughout the GoRun project, I learned the importance of balancing motivation with clear guidance. Users need to feel in control of their fitness journey while also being supported with achievable milestones.

I also learned that there is no one size fits all solution for a complex product like a wellness app- you have to prioritise whose problem you want to solve and build for them.

Finally, Just Run with it! Its so easy to get bogged down on the details and try to make visual elements perfect. But sometimes you just gotta let go and test it.

Name

Chelsea Nepomuceno © 2024

11:16:40 PM

Chelsea Nepomuceno © 2024

11:16:40 PM

Chelsea Nepomuceno © 2024

11:16:40 PM